RISA – Delivering Products & Services 24/7
RISA is proud to be Australia’s leading provider of Racing Materials and Racing Solutions, servicing the Thoroughbred racing industry 24/7 /365.
In everything we do we are driven by innovation to develop new ways to assist the Thoroughbred Racing Industry and as such have developed a diverse range of products and services driven by real time release and delivery.
RISA Website and mSite
Nominations, Weights and Acceptances (including form and jockey silks) are published upon public release once finalised by RISA or the Racing Department of the Principal Racing Authority dependent on the state/territory.
The closing date and time for Nominations, Weights, Acceptances and Scratchings is set by the Principal Racing Authorities.
The RISA Service Centre is open every day of the year excluding Good Friday and Christmas Day. (The only two days of the year on which race meetings are not held).
Real time Scratchings are as lodged via the RISA Service Centre (1) or lodged via trainers using StableAssist 24/7 365. (2)
The scratchings are then published (updated) real time in the body of the race field and are also available via the separate scratching update page.
RISA receives from the Principal Racing Authorities or Race Clubs the TAB race meeting Race Results within 30 minutes of correct weight being called per race and then publishes the full race result as an interim result on the RISA website and mSite.
For some Non TAB race meetings dependent on the remoteness of the race track the Race Results are received by RISA upto 24 hours after the race meeting. These Race Results are published by RISA as soon as they are received.
Alternative Free and expanded Subscription Services
RISA also provides the alternative RSB free service and additional subscription services via RISA Form and RSB Subscriptions.
RISA has partnered with equineline.com to provide free five-cross pedigrees with interactive nicking. This service enables Australian visitors to the RISA website to obtain extensive world-wide pedigree information from equineline.com, an internationally trusted source for pedigrees, breeding and sales information.
RISA Web Hosting and Development Services
RISA provides fully hosted real time 24/7/365 Racing Materials publications of Fields, Form and Results (Including real time scratching) for a number of industry organisations including:
Australian Turf Club, Brisbane Racing Club, Melbourne Racing Club, Queensland Racehorse Owners Association, Queensland Racing, Tasracing, Thoroughbred Racing NT, Thoroughbred Racing SA, Victoria Racing Club and Wyong Turf Club.
RISA delivers annually upon public release of Nominations, Weights, Acceptances, Scratchings and results over 500,000 racing material files for all Thoroughbred race meetings across Australia. This essential service ensures Racing Materials such as race fields and updates are delivered to Newspapers, Media, Print Publishers, Wagering Operators and Website Publishers in order to enable promotion and wagering of the industry’s Racing Materials.
RISA has developed an sms and email tool which delivers updates directly to industry participants such as Trainers, Owners and Jockeys.
Used by over 50 industry organisations such as principal racing austerities, race clubs and owners associations RISA Connect delivers directly via sms or email, updates such as track conditions, release of nominations, scratchings, results and other industry communications. RISA deliveres over 1.6 million updates via RISA Connect per annum.
RISA Publishing delivers over 120,000 pre press print ready pages for on course racebooks annually.
In addition to being available in print form many of these racebooks are available online and include special commemorative editions.
Many of the print and online racebooks include Form Comments written by RISA for publication. RISA produces in excess of 50,000 unique Form Comments per annum.
RISA Service Centre Number to Call Hours of Operation
RISA Service Centre Number
Trainers please note when contacting the RISA Service Centre for lodgement of nominations, acceptances, scratchings and stable returns call 1800 138 704 only or lodge online via Stable Assist 24/7 at www.risa.com.au.
RISA Service Centre Hours of Operation
RISA recognises and understands that the Thoroughbred Racing Industry is a 365 day of the year 24 hours per day operation.
(1) The RISA Service Centre standard hours of operation are:
7am – 5pm (AEST) Monday-Friday
6:30am – 10am (AEST) Weekends & National Public holidays
(2) Between 10am- 3pm (AEST) Weekends & National Public Holidays RISA provides Steward contact services and other support services for industry functions RISA performs.
(3) Outside standard hours of operation RISA adjusts based on the programming requirements of PRA’s when setting the closing date and time of race meetings.
(4) Closed Christmas Day & Good Friday (Emergency Support for Stewards and other support services for industry functions RISA performs.
Note (A) Scratchings lodged via Stable Assist for Group 1 races and all races in the Northern Territory require the approval of the Stewards. For scratchings lodged outside the standard hours of operation for the RISA Service Centre scratchings once approved by Stewards will be updated including Christmas Day & Good Friday
Note (B) All other services are supported via racing and technical experts with a range of support services available 365 24/7. In other areas of the RSIA business RISA will have members of our team working to deliver services up until the last race 363 days of the year.
RISA Products and Solutions
High-functionality, low-cost communications system for broadcasting messages by SMS, email, voice & fax.
Fully interactive online race fields, race form, race results & statistics.
Supply of expansive Racing Materials including fields & form, jockeys’ silks, calendars, premierships and value added products inclusive of Form Comments.
Fully featured memberships and access control for race clubs.
On-course racebooks including fields and form, in-house tips and comments and pre-press.
RISA has partnered with equineline.com, an internationally trusted source for pedigrees to provide extensive world-wide pedigree information.
Providing specialist research including race histories and other detailed racing statistics.
TTSC Racehorse Syndication (A division of RISA)
Providing a simple low-cost syndication compliance service to assist with the requirements of ASIC and the relevent lead regulator when shares are offered for sale.
RISA Service Centre
Online and telephone service for trainers to manage nominations, acceptances, scratchings and stable returns.
Development and maintenance of web-based fields & form and industry-based databases and software.
Fully-featured ticketing and access control solutions for race clubs.
Ranging from fully designed and hosted websites to private label publications of Fields, Form, Scratchings and Results.
Registrar of Racehorses
A division of RISA responsible for the registration and naming of thoroughbred racehorses nationally.
© Racing Information Services Australia Pty Ltd (and other parties working with it)
While care has been taken to compile the details of racing materials information available via this website, RISA accepts no responsibility for errors or omissions in the information provided.
In the event of any defect, errors or omissions RISA's liability shall be limited to providing the information again.