Stable Assist

Frequently Asked Questions

Who is eligible to use StableAssist?

Any licensed trainer can use StableAssist

Transactions can be processed within states using the services of the RISA Service Centre; that is Victoria, New South Wales Australian Capital Territory, Queensland, South Australia, Tasmania and Northern Territory.

For Western Australia please contact Racing and Wagering Western Australia on (08) 9445 5277.

How do I become an online user of StableAssist?

Click here to obtain your user ID and password online, or contact the RISA Service Centre on 1800 138 704.

What does it cost to use StableAssist?

StableAssist is free

When do I have to submit my race field information on StableAssist?

You have until the advertised closing time. At exactly such time StableAssist will shut off that meeting, not allowing late transactions to be processed.

Can I amend transactions?

Once you have lodged a transaction on StableAssist it is final. Please call the RISA Service Centre immediately if you process incorrect information.

Why use StableAssist?

StableAssist is a convenient, user friendly one stop shop, available to trainers 24 hours a day. Everything is at your fingertips; industry news, reminders and the latest race field information.

Configuration requirements

Software:

  • Operating System: Microsoft Windows 98 or above
  • Internet Explorer 5.0 or above
  • Internet Connection: Internet Service Provider Account

PC Hardware:

  • Pentium II or higher
  • Memory: 128MB RAM or above
  • Modem: 56K or above (Broadband connection preferable)